Question 1

What is ChatReady.io?

Accepted Answer

ChatReady.io is an AI search visibility platform that helps businesses monitor and improve how they appear in AI-powered search engines like ChatGPT, Perplexity, Claude, Gemini, Copilot, and Google AI Overviews. It combines brand monitoring, website auditing, and actionable optimization in one tool, starting at $49/month.

Question 2

What is AI search optimization (GEO)?

Accepted Answer

AI search optimization, also known as Generative Engine Optimization (GEO), is the practice of optimizing your online presence so AI-powered search engines mention and recommend your business. Unlike traditional SEO which focuses on Google’s blue links, GEO targets the AI-generated answers that an increasing number of consumers rely on.

Question 3

Why does AI visibility matter for my business?

Accepted Answer

AI search engines like ChatGPT, Perplexity, and Google AI Overviews are rapidly replacing traditional search for product research, recommendations, and purchasing decisions. If AI engines don’t know about your business, you’re invisible to a growing segment of potential customers. ChatReady helps you understand and fix your AI visibility gaps.

Question 4

Which AI engines does ChatReady monitor?

Accepted Answer

ChatReady monitors 6 AI search engines: OpenAI’s ChatGPT, Anthropic’s Claude, Perplexity AI, Google Gemini, Microsoft Copilot, and Google AI Overviews. These represent the major AI platforms consumers use to find products, services, and recommendations.

Question 5

How is ChatReady different from traditional SEO tools?

Accepted Answer

Traditional SEO tools like Ahrefs, SEMrush, and Moz focus on Google’s organic search rankings — keywords, backlinks, and page authority. ChatReady focuses specifically on AI-generated answers, which work fundamentally differently. AI engines synthesize information from multiple sources, prioritize factual density and entity clarity, and don’t rank pages the same way Google does. ChatReady is designed from the ground up for this new paradigm.

Question 6

What is the Brand Monitor?

Accepted Answer

The Brand Monitor checks whether AI engines mention your brand when potential customers ask industry-relevant questions. ChatReady generates realistic customer personas for your business, creates questions from their perspective, and queries all 6 AI engines. You see which engines mention you, your rank position, sentiment analysis, and what competitors appear instead.

Question 7

What are customer personas and why does ChatReady use them?

Accepted Answer

ChatReady auto-generates 3–4 customer personas based on your business type — for example, a nail products company might get personas like “Salon Owner”, “Professional Nail Technician”, “Home-Based Nail Artist”, and “Distributor”. Each persona generates different questions, ensuring we test the full range of queries real customers would ask AI engines about your industry.

Question 8

What is Source Tracking?

Accepted Answer

Source Tracking shows you where AI engines learn about your brand. When an AI engine mentions your business, we extract and categorize the sources it drew from — your own website, review sites like Yelp and Trustpilot, social media, directories, competitor sites, and publications. This tells you which platforms are driving your AI visibility and where the gaps are.

Question 9

How many prompts are used per analysis?

Accepted Answer

Pro plans use up to 15 prompts per analysis across all customer personas. Business plans use up to 25 prompts. Each prompt is sent to all 6 AI engines, giving you comprehensive coverage of how AI sees your brand across different customer questions.

Question 10

What is the AI Readiness Audit?

Accepted Answer

The AI Readiness Audit crawls up to 20 pages of your website and scores each one on 7 dimensions that determine how well AI engines can understand, trust, and cite your content. You get a composite score per page and an overall ChatReady Score, plus specific suggestions for improvement.

Question 11

What are the 7 audit dimensions?

Accepted Answer

1) AI Readability — how easily AI can parse your content structure. 2) Entity Clarity — how clearly you define who you are and what you do. 3) Fact Density — the ratio of concrete facts, numbers, and data vs. vague marketing language. 4) Schema Completeness — whether you use structured data markup (JSON-LD, Organization, Product, FAQ schemas). 5) E-E-A-T Signals — Experience, Expertise, Authoritativeness, and Trustworthiness indicators. 6) Citation Worthiness — whether your content is specific and authoritative enough for AI to cite. 7) Content Freshness — how recently your content was updated.

Question 12

What is the ChatReady Score?

Accepted Answer

The ChatReady Score is a composite metric from 0–100 that combines your Brand Visibility (40% weight) and AI Readiness (60% weight). Brand Visibility factors in your mention rate across AI engines, average rank position, and sentiment. AI Readiness is your average score across all audited pages. The ChatReady Score gives you a single number to track your AI visibility over time.

Question 13

What does the Action Plan include?

Accepted Answer

The Action Plan is a 3-layer optimization strategy: Layer 1 fixes your existing pages with specific, prioritized implementation details (e.g., “Add FAQ schema to your pricing page” with code examples). Layer 2 identifies content gaps — topics AI engines discuss in your industry that your website has no content about. Layer 3 recommends external platforms where your brand should get mentioned, like specific Reddit subreddits, review sites, directories, and industry publications.

Question 14

What is Topic Gap Analysis?

Accepted Answer

Topic Gap Analysis compares what AI engines discuss about your industry against your actual website content. It identifies 5–8 topics that AI frequently mentions but your site doesn’t cover. For example, a restaurant might discover AI discusses “private dining options” and “dietary accommodations” but the restaurant’s website has no content about either. These are high-impact content opportunities.

Question 15

What is Source Strategy?

Accepted Answer

Source Strategy recommends 5–7 specific external platforms where your brand should get mentioned to improve AI visibility. AI engines heavily weight Reddit discussions, review sites, directories, and industry publications. We analyze your current source footprint and identify gaps — for example, if AI engines learn about your competitors from Reddit but you have no Reddit presence, that’s a priority recommendation.

Question 16

How does scheduled monitoring work?

Accepted Answer

Scheduled monitoring automatically re-runs your brand analysis on a regular schedule — biweekly for Pro plans, weekly for Business plans. This creates a history of your AI visibility over time, and ChatReady alerts you when things change: new mentions, lost mentions, rank changes, or sentiment shifts. It’s the key to tracking whether your optimization efforts are working.

Question 17

What is AI Traffic Tracking?

Accepted Answer

AI Traffic Tracking is a lightweight JavaScript snippet you add to your website that detects visitors arriving from AI engines. It tracks visits from 5 AI referral sources — ChatGPT, Perplexity, Claude, Gemini, and Copilot — via document.referrer analysis. This proves ROI — you can see exactly how many website visitors come from AI-powered search.

Question 18

How do I install the tracking snippet?

Accepted Answer

Add one line of code to your website: a script tag pointing to ChatReady’s tracker with your unique site ID. It’s non-blocking, uses sendBeacon for zero performance impact, and requires no configuration beyond the initial install. Full instructions are in your dashboard after your first analysis.

Question 19

What do the Pro and Business plans include?

Accepted Answer

Pro ($49/month): 10 brand analyses, 10 AI audits, 5 action plans per month, 15 prompts per analysis, biweekly scheduled monitoring, and 5 monitored sites. Business ($179/month): 30 brand analyses, 30 AI audits, 15 action plans per month, 25 prompts per analysis, weekly scheduled monitoring, unlimited monitored sites, and priority support. Annual billing saves 2 months on both plans.

Question 20

Can I try ChatReady before subscribing?

Accepted Answer

Yes. Enter your website URL on our homepage to get a free ChatReady Score and brand visibility summary — no signup required. The free report shows your overall score and top issues. Subscribe to Pro or Business for full analysis details, action plans, and ongoing monitoring.

Question 21

Can I cancel anytime?

Accepted Answer

Yes. Both Pro and Business plans are month-to-month with no long-term contracts. Cancel anytime from your account settings. Annual plans (which save you 2 months) can also be cancelled and will remain active until the end of the billing period.

Question 22

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through Stripe. Annual billing is available at a discount equivalent to 2 months free.

Question 23

Do I need technical knowledge to use ChatReady?

Accepted Answer

No. ChatReady is designed for business owners and marketers, not developers. The Brand Monitor and AI Audit require only your website URL. The Action Plan provides implementation details that your developer or content team can follow, but the insights themselves are written in plain language.

Question 24

How is ChatReady different from competitors like Otterly, Athena, or Profound?

Accepted Answer

Most AI visibility tools either monitor mentions OR provide optimization guidance — ChatReady does both. We also offer unique features like persona-based analysis, source tracking, topic gap analysis, and source strategy that competitors don’t provide. And at $49/month for Pro, we’re significantly more accessible than enterprise-priced alternatives that require “contact sales” to get started. See detailed comparisons at chatready.io/compare.

How ChatReady Works

Monitor Your Brand

Audit Your AI Readiness

Get Your Action Plan

Frequently Asked Questions

General

Brand Monitor

AI Readiness Audit

Action Plan

Monitoring & Tracking

Pricing & Account

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